SHIPPING AND RETURNS
How do I return an Item?
Simply stated, if for any reason you are not satisfied with Serious Skincare® products, simply return the unused portion within 30 days for a prompt, no-question asked refund of the purchase price.*
*Shipping is not included in the purchase price. A restocking fee may apply to orders of $50 or more. Multiple returns of used products could result in a restocking fee. Refused Shipment will be charged the shipping cost plus a 10% restocking fee.
Simply choose the US method of shipping that you would like your order to be shipped for convenient delivery service.
Orders for all in-stock merchandise are processed within 48 hours unless it was purchased during the weekend or a holiday. Items being shipped by STANDARD delivery methods should be received within 10 business days. If you have chosen EXPRESS delivery, you should receive your item within 5 days. Some specialty items may require additional delivery time.
Canadian Customers could be subject to Customs and Duties Fees.